Privacy Policy

Data controller

Black Ship Media LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA, see Imprint. Contact: support@blackship.media.

Data we process

Account and profile data (email, name, locale, timezone); trade and trading-account data you import manually or via a broker connection; usage, device and log data; support correspondence.

Purposes and legal bases

Providing the trading journal and AI-assisted reviews and performing the contract (Art. 6(1)(b) GDPR); security, abuse-prevention and product improvement (Art. 6(1)(f) GDPR); complying with legal obligations (Art. 6(1)(c) GDPR).

AI-assisted features

When you request an AI trade reflection or weekly review, KaiTrader sends the journal information needed for that request to the configured AI provider. The generated text can be incomplete or inaccurate, is not investment advice, and is not used to place or execute trades.

Purchases via Digistore24 (reseller)

Subscriptions are sold by Digistore24 GmbH, St.-Godehard-Straße 32, 31139 Hildesheim, Germany, as reseller / merchant of record. When you check out, you contract with Digistore24; it collects and processes your payment and billing data as its own controller under its own privacy policy, and issues the invoice. We receive from Digistore24 only the data needed to provision and manage your subscription (e.g. email, order and subscription status).

Recipients / processors

Hetzner Online GmbH, hosting (Germany/EU).

OpenAI, L.L.C. (USA), generates a weekly review or trade reflection when you request that AI feature.

Brevo (Sendinblue GmbH), transactional email.

Functional Software, Inc. (Sentry, USA), error monitoring with request bodies, credentials, email/IP user fields and token-bearing URLs removed before transmission.

Umami Cloud, product-usage analytics configured to exclude URL search parameters and fragments and to respect Do Not Track.

Supportwunder, customer-support chat, loaded only after you open the support control.

FxSocket, broker trade sync, only if you connect a trading account.

Digistore24 GmbH, reseller and payment (see above).

International transfers

Black Ship Media LLC is based in the USA, and some processors (including OpenAI, Sentry and Umami) are in the USA; transfers rely on the EU Standard Contractual Clauses and/or the EU-US Data Privacy Framework where applicable. Application data is hosted in the EU (Hetzner).

Retention

We keep data while your account exists and delete it afterwards, subject to statutory retention periods; billing records held by Digistore24 follow Digistore24's retention.

Your rights

Access, rectification, erasure, restriction, portability and objection (Art. 15–21 GDPR), and the right to complain to a supervisory authority.

Contact support@blackship.media to exercise your rights.

Cookies and tracking

Technically necessary session cookies support login (§ 25(2) TDDDG). Umami is configured without URL search parameters or fragments and respects Do Not Track. Supportwunder loads only when you open support. KaiTrader currently loads no affiliate-tracking pixel.