Terms of Use
Scope
These Terms of Use govern your use of the KaiTrader software provided by Black Ship Media LLC. They are separate from the purchase contract (see next section).
Purchase via Paddle (reseller)
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's buyer terms (https://www.paddle.com/legal/buyer-terms) apply to the purchase. These Terms of Use are provided by Black Ship Media LLC.
Service description
KaiTrader is a trading journal with AI-assisted review and analytics. It is a self-analysis and record-keeping tool only.
KaiTrader provides retrospective analysis and prompts for reviewing your own trading decisions. It does not provide investment advice, trading signals or recommendations to buy, sell or hold financial instruments, and makes no promise of trading profits or performance. You are solely responsible for your trading decisions.
Pricing, plans and trial
Monthly and annual prices for KaiTrader Core and KaiTrader AI are shown on the pricing page and at checkout for your billing country, including applicable VAT and sales tax. Your first subscription starts with a 7-day free trial (once per account). Annual plans have a 12-month initial term after the trial and are billed annually, with no further minimum term after the first year. Monthly plans are billed monthly. Cancel before the trial ends to avoid a charge. We offer a 30-day money-back guarantee on your first payment. Paddle shows renewal dates at checkout, in its emails and in the customer portal.
Acceptable use
Don't misuse the service, attempt to break security or access controls, resell access, or upload unlawful content. One account per user; keep your credentials secure.
Availability and changes
We aim for high availability but do not guarantee uninterrupted service, and may change or discontinue features. Material changes to these terms will be communicated in advance.
Liability
To the extent permitted by law, Black Ship Media LLC is not liable for trading losses or for indirect or consequential damages arising from use of the software. Nothing limits liability that cannot be limited by law.
Termination
You can stop using KaiTrader at any time and cancel your subscription in Settings under "Plan & billing". Cancelling does not delete your journal; account deletion is a separate action in KaiTrader settings and requires the subscription to be cancelled first. We may suspend accounts that breach these terms.
Governing law
Use of the software is governed by the laws applicable to Black Ship Media LLC; mandatory consumer-protection law of your country of residence remains unaffected. The purchase is governed by Paddle's buyer terms.